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Position: Vessel IT Specialist

Job Location: Mumbai

About our Client and the Requirement:
Our Client is a reputed Ship Owning Company and are looking for a new tech-savvy Vessel IT Specialist with lots of potential. The relevant candidate will be given a great opportunity to work in an international environment in a publicly noted company. The person will have own clear responsibilities and will have the opportunity to grow into the more complex areas of information technology in the shipping industry

Desired Candidate profile:
 Excellent communication skills in both spoken and written English
 Advance level knowledge of Microsoft Server 2008/ 2012, Windows XP/ Windows 7/ 8/ 10, Microsoft Office Outlook 2010/ 2013/ 2015, PDF and other such software
 Basic level knowledge of MS-SQL related software and databases
 Basic level knowledge of VMWare and related software
 Good working and hands-on knowledge of networking and infrastructure experience (DHCP, IP, DNS)
 Good working and hands-on knowledge of server and desktop hardware troubleshooting
 Good general documentation and troubleshooting skills

Job Description:
 Day-to-day support of the computer networks onboard the vessels
 Responding to issues reported via emails and phone (24*7)
 Working with the captains and crew to troubleshoot IT related issues and bring them to a timely resolution
 Interacting with application system owners in other departments as well as with the application vendors
 Supporting the vessel networks, install software packages, install new applications, upgrade applications and provide bug fixes
 Supporting the Vessels for Communication problems (VSAT, FBB)
 Developing test plans for the packages and deployment
 Executing hardware and software test procedures
 Developing Software packages
 Conducting IT training of crew members as they visit the office